Jump desktop viewer mac10/5/2023 You can open the Mac App Store by clicking the blue App Store icon in your Mac’s dock, selecting the app’s icon using Launchpad or by clicking the App Store entry within the Mac’s Applications folder ( Figure A).įigure A Mac users can open the App Store by clicking its entry within the Applications folder. In order to get started with Microsoft Remote Desktop, you must download it from the Mac App Store. SEE: Software usage policy (TechRepublic Premium) Step 1: Download the Microsoft Remote Desktop app Available through the Mac App Store, the free application allows Mac users to remotely connect to a Windows desktop to access local files, applications and network resources. However, a gap still exists for some and requires a bridge to move between computing environments.įor Mac users, the stalwart tool has been the Microsoft Remote Desktop connection. Today’s technology has come a long way in closing the divide between Windows and Mac applications, especially in the enterprise. For more info, visit our Terms of Use page. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. Here's how to set up and use the connection. If you need to access Windows applications or PCs using your Mac, a remote desktop connection is the way to go. ![]() Please contact for a refund - they'll get back to you within 24 hours with refund instructions.How to access Microsoft Remote Desktop on your Mac I'm sorry Jump Desktop didn't work for you. It's okay if you shut down the display or power down the disks but the computer must be 'on' and connected to the internet to be reliably remote controlled. That being said - the most reliable way to connect to your computers is to make sure they are set to not go to sleep when they are connected to a power source. There are ways to 'hack' around this by making sure at least one computer in your home network is set to NOT sleep and once you're in that computer you can use it to wake up other computers on the same network. Open up the Power Options applet in the Control Panel and make sure your PC is set to not go to sleep when connected to a power There are technical reasons why we can not reliably wake a computer from outside your home network: Waking up a computer requires sending the computer a wake up packet directly and unfortunately this does not work if your computer is behind a router (or in some cases 2 routers) - which is what most of our customers are using. MacOS 13 or later: Open up System Preferences -> Displays -> click Advanced button -> turn on the option Prevent automatic sleeping on power adapter when the display is off MacOS 12 or earlier: open up the Energy Saver options and make sure it's set to never go to sleep in the Power Adapter section. Once you've enabled the settings be sure to test your configuration.įor reliable remote access we generally recommend setting your computer to not go to sleep. Open up the Power Management options and make sure Wake on Magic Packet or Wake On LAN is enabled. Right click your network adapter and click Properties. On Windows: Open Device Manager -> Network Adapters. Make sure Wake for Network Access is enabled. On Mac: Open System Preferences -> Energy Saver. How To Configure Wake For Network Access: If you're connecting to a laptop, make sure it's connected to a power source.not from the same network), then make sure there's at-least one computer on the same network that's turned on and running Jump Desktop Connect with your account. If you're connecting from the internet (i.e. ![]() Make sure your computer is configured to wake up on network access (see below).Here's what you need to do to make sure your computer wakes up when you connect: When initiating a remote connection, Jump will try to wake up your computer if it's offline. Jump Desktop now supports wake-on-lan (WOL) for automatic connections.
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